Terms of Use
Welcome to suvreno.com. These Terms of Use govern your access and use of the Suvreno website, related pages, features, content and shopping services. The website is owned and operated by HAIYING TECHNOLOGY LIMITED.
By browsing, accessing, registering an account, placing orders or using our website in any way, you confirm that you accept and agree to these Terms of Use. If you do not agree with any part of these terms, please stop using our website immediately.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our website and complete purchases. You agree to use suvreno.com only for lawful personal shopping purposes. Any commercial resale, unauthorized data collection, automated access or illegal activity is prohibited.
2. Account Registration and Security
If you create an account on Suvreno, you must provide accurate, current and complete information. You are responsible for keeping your login credentials confidential. All activities conducted under your account are your responsibility.
You must notify us immediately if you suspect unauthorized access to your account. We reserve the right to restrict, suspend or terminate accounts for violations of these terms, suspected fraud or security risks.
3. Product Information and Accuracy
We make reasonable efforts to display product descriptions, specifications, images, prices and availability accurately. However, we do not guarantee that all information is completely free of errors.
Minor visual differences may exist between online images and physical goods due to screens, lighting, manufacturing batches or other objective factors. Suvreno reserves the right to correct errors, update product information, adjust prices or remove products without prior notice.
4. Orders and Acceptance
Submitting an order means you make an offer to purchase the selected items. We are not required to accept every order. We may decline or cancel orders for reasons including stock shortage, fraud suspicion, pricing errors or payment verification failure.
An order confirmation email is only a receipt of your request. A binding agreement is formed only when we confirm shipment of your items. All purchases are also subject to our Shipping Policy and Refund Policy.
5. Payment
All payments must be completed through the payment methods available at checkout. You warrant that the payment information you submit is true and that you are authorized to use the selected payment method.
We do not store full card details on our own servers. Payment data is processed by authorized third party providers. Applicable taxes, customs duties and cross border fees may apply and remain your responsibility unless otherwise stated.
6. Prohibited Conduct
While using suvreno.com, you may not:
- Violate any applicable local, national or international law
- Use bots, crawlers or automated tools to collect data from our website
- Bypass security mechanisms or disrupt website servers
- Transmit harmful code, malicious content or unauthorized instructions
- Post abusive, deceptive, infringing or unlawful content
- Impersonate other persons or provide false information
- Take any action that may damage or overburden our website and systems
7. Third Party Links
Our website may include links to external third party websites. These links are provided for convenience only. HAIYING TECHNOLOGY LIMITED has no control over third party sites and is not responsible for their content, privacy practices, services or security.
8. User Generated Content
If you submit reviews, comments or other content to Suvreno, you grant us a perpetual, worldwide, royalty free right to use, reproduce, edit and publish that content for business purposes. You also represent that your content does not infringe third party rights or contain unlawful material.
9. Disclaimer of Warranties
The website and all its content are provided on an as is and as available basis. To the maximum extent permitted by law, HAIYING TECHNOLOGY LIMITED makes no express or implied warranties regarding merchantability, fitness for a particular purpose or non infringement.
We do not warrant uninterrupted, error free or completely secure website operation.
10. Limitation of Liability
To the extent permitted by law, HAIYING TECHNOLOGY LIMITED, its staff, affiliates and service partners are not liable for indirect, incidental, consequential or punitive damages arising from your use of our website or purchased products.
This does not exclude liability that cannot be limited by applicable law.
11. Indemnification
You agree to defend, indemnify and hold harmless HAIYING TECHNOLOGY LIMITED and its related parties from all losses, claims, damages and expenses arising from your breach of these Terms of Use, unlawful website use or infringement of third party rights.
12. Changes to Terms
We may update these Terms of Use at any time. Revised versions will be published on this page with a new effective date. Your continued use of the website after changes take effect constitutes acceptance of the updated terms where permitted by law.
13. Severability
If any provision of these Terms of Use is found invalid or unenforceable, that provision will be removed or adjusted to the minimum extent necessary. The remaining terms will continue in full force.
14. Governing Law and Disputes
These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region. Any dispute related to your use of this website will first be resolved through friendly negotiation. If negotiation fails, disputes may be submitted to the competent courts of the Hong Kong Special Administrative Region.
15. Contact Information
Website Operator: HAIYING TECHNOLOGY LIMITED
Business License Entity: HAIYING TECHNOLOGY LIMITED
Postal Address: ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING, 2-4 SHEUNG HEI STREET, SAN PO KONG, HK
Website: suvreno.com
Email: service@suvreno.com
Customer Service: +852 47485827